When you start a tutoring shift, begin this way:

1. Start the Zoom desktop app on your computer.
2. Make sure you are signed-in to Zoom with your IAIA account.
3. Click New Meeting (this starts a meeting with your Personal Meeting ID).

During Your Shifts

You can do the following:

• Between clients (customers/students) you are of course welcome to study as before.
• You can and should switch off your webcam (video) while you are studying.
• Turn your video and microphone on when you hear a "ding" of someone dropping-in for help.
• If you have more than one drop-in
  • finish with the first one, or perhaps they can work on their own briefly while you find out what the newcomer needs.
  • You can ask a new drop-in visitor to return in 5, 10, 20 minutes, until you expect to finish with the student you were working with.
  • Students needing help always have priority over faculty/staff. (Send the faculty/staff member to me if the help they need is time/critical)
• When in doubt, feel free to contact me via phone/text (505) 577-7877

After Your Shift

Take a moment to send me an email summarizing how your shift went. For example...

• Did anyone drop-in for help?
• Did you have any appointments?
• What kinds of help did students (or faculty/staff) ask for?
• Mention anything that would help me understand the kinds of help you're being asked to provide.